A complaint letter is a letter written by a custumer of service/products commenting on poor service/product. it usually outlines the faults with the service and highlights customer dissatisfaction with the particular service/product. usually in the letter there would also be suggested conclusion e.g a refund.
example:
example:
Memo
A memo, short for the word memorandum, comes from the Latin word memorandus, which means, "to be remembered." It is a compact written message designed to help someone remember something. For example, a list of groceries to be picked up on your way home from work is a memo, a simple list of things to be remembered later.
The format of a business memo differs in two significant ways from that of a business letter: 1) it does not include an inside address and, 2) it does not include a salutation or a complimentary close. Those elements, all of which are required in a business letter, are not required in a business memo.
example:
A memo, short for the word memorandum, comes from the Latin word memorandus, which means, "to be remembered." It is a compact written message designed to help someone remember something. For example, a list of groceries to be picked up on your way home from work is a memo, a simple list of things to be remembered later.
The format of a business memo differs in two significant ways from that of a business letter: 1) it does not include an inside address and, 2) it does not include a salutation or a complimentary close. Those elements, all of which are required in a business letter, are not required in a business memo.
example:
reference:
http://www.hloom.com/85/free-memo-templates/blue-waves-memo-letter-example.html
http://www.hloom.com/85/free-memo-templates/blue-waves-memo-letter-example.html
http://writing.colostate.edu/guides/guide.cfm?guideid=73
http://www2.elc.polyu.edu.hk/cill/eiw/complaint_letter_constructor.html
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